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Updates
March 16, 2021
Councilmember Helena Moreno agrees to move forward with a management audit of Entergy based on our recommendations
City Councilmember Helena Moreno announced that she is in agreement with a management audit of Entergy based on recommendations by EFNO members and partner organizations. EFNO thanks Councilmember Moreno.
EFNO recommends the scope of the management audit include the following:
EFNO also recommends the management audit include all Entergy companies that make decisions on service to New Orleans.
Councilmember Helena Moreno agrees to move forward with a management audit of Entergy based on our recommendations
City Councilmember Helena Moreno announced that she is in agreement with a management audit of Entergy based on recommendations by EFNO members and partner organizations. EFNO thanks Councilmember Moreno.
EFNO recommends the scope of the management audit include the following:
- Leadership and staffing roles, responsibilities, and requirements
- Organizational structure, decision-making processes, internal controls, and external relations of all kinds
- Billing operations and verification method
- Emergency planning and response
- Salary and compensation levels
- Corporate culture and capacity to address the critical issues of climate change, a transition to a renewable energy system, advanced energy efficiency, and ensuring energy justice
EFNO also recommends the management audit include all Entergy companies that make decisions on service to New Orleans.
City Council, Entergy needs an audit!
Sky-high bills. Unannounced power outages on Mardi Gras Day in excess of four times the required load shed in below-freezing temperatures that also shut off electric service to the city’s essential water services. Intentional safety violations at the Grand Gulf nuclear plant with exorbitant costs passed onto customers, which have triggered a $1B+ FERC case. And now an apparent data breach that gave criminals access to customers’ personal data. All of these management failures at Entergy have occurred in less than three months with great harm to the people of New Orleans.
“Over and over again Entergy messes up and the Council holds a meeting, but there is no solution. It feels like we’re in the movie ‘Groundhog Day.’ We don’t want to repeat this at the Council meeting tomorrow,” said Dawn Hebert, a New Orleans East resident and member of Energy Future New Orleans.
Months of sky-high bills and an unannounced blackout by Entergy on a freezing Mardi Gras night are among the “cascade of Entergy failures” described in the groups’ letter to City Councilmembers. According to the letter, Entergy has “evaded” presenting the facts of what caused these problems at special meetings before Council committees.
We cannot afford nor do we seek yet another special meeting that involves a presentation by Entergy in lieu of concrete regulatory action. As elected leaders responsible for the regulation of Entergy, we urge you to summon the courage to require Entergy to undergo an independent management audit.
Sky-high bills. Unannounced power outages on Mardi Gras Day in excess of four times the required load shed in below-freezing temperatures that also shut off electric service to the city’s essential water services. Intentional safety violations at the Grand Gulf nuclear plant with exorbitant costs passed onto customers, which have triggered a $1B+ FERC case. And now an apparent data breach that gave criminals access to customers’ personal data. All of these management failures at Entergy have occurred in less than three months with great harm to the people of New Orleans.
“Over and over again Entergy messes up and the Council holds a meeting, but there is no solution. It feels like we’re in the movie ‘Groundhog Day.’ We don’t want to repeat this at the Council meeting tomorrow,” said Dawn Hebert, a New Orleans East resident and member of Energy Future New Orleans.
Months of sky-high bills and an unannounced blackout by Entergy on a freezing Mardi Gras night are among the “cascade of Entergy failures” described in the groups’ letter to City Councilmembers. According to the letter, Entergy has “evaded” presenting the facts of what caused these problems at special meetings before Council committees.
We cannot afford nor do we seek yet another special meeting that involves a presentation by Entergy in lieu of concrete regulatory action. As elected leaders responsible for the regulation of Entergy, we urge you to summon the courage to require Entergy to undergo an independent management audit.
